Welcome to Royal Decor Studio. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions.
1. Products and Services
Royal Decor Studio offers handcrafted décor, personalized gifts, custom nameplates, acrylic products, wall art, neon décor and other customized products.
Product images are for representation purposes. Since many products are handmade or customized, slight variations in color, finish, texture or appearance may occur.
2. Customized Products
For personalized or made-to-order products, customers are responsible for providing correct names, spellings, measurements, designs and other customization details.
Once production has started, customization details may not be changed or cancelled unless agreed by Royal Decor Studio.
3. Pricing and Payment
All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Orders must be paid through the available payment methods at checkout. Royal Decor Studio reserves the right to correct pricing or product information errors.
4. Order Confirmation
After placing an order, customers may receive an order confirmation by email, WhatsApp, SMS or other available communication methods.
An order may be cancelled by Royal Decor Studio in exceptional circumstances such as product unavailability, pricing errors, payment issues or other operational reasons.
5. Shipping and Delivery
Orders are shipped to the address provided by the customer during checkout.
Delivery timelines may vary depending on the product, customization requirements, courier service and delivery location.
Royal Decor Studio is not responsible for delays caused by incorrect addresses, unavailable recipients, courier disruptions or circumstances beyond our reasonable control.
6. Returns and Refunds
Returns and refunds are governed by our Refund and Returns Policy.
Customized, personalized and made-to-order products are generally non-returnable except in cases of damage, defect, incorrect product or significant difference from the ordered product.
7. Intellectual Property
All website content including text, images, logos, graphics, product designs and branding belongs to Royal Decor Studio or its respective owners and may not be copied, reproduced or used without permission.
8. Customer Information
Customers are responsible for providing accurate name, mobile number, email address, billing information and shipping address.
We may use customer information as necessary to process orders, payments, shipping and customer support, as described in our Privacy Policy.
9. Website Use
Customers agree not to misuse the website, attempt unauthorized access, interfere with website security or use the website for unlawful activities.
10. Contact Us
For questions regarding these Terms & Conditions, orders or products, please contact Royal Decor Studio through the contact details provided on our website.